101 reasons to embrace live chat.
WebsiteBuilder has created a pretty awesome infographic and we’d like to share it with you 🙂
See the full infographic here.
Some of the key statistics they mention
29% of consumers are more likely to purchase with the option of live chat even if they don’t use it.
51% of customers are more likely to purchase.
48% of customers are more likely to return to the website.
51% of customers prefer it as it allows easy multitasking while waiting