Do you hear a lot about marketing personas? Or the phrase ‘find people similar to your current customers’? Maybe you’ve even given it a go but felt you did not do it properly. Here we give both our own recent experience and April Dunford’s take on understanding the
Case studies covering how key modules are used for support, marketing and sales, the email campaigns they added, in-app messages, costs and overall flow. How does intercom work for a company? Intercom is like an iceberg and while they market the product as ‘live chat’, it’s the back-end CRM
This is a case study for those learning about Intercom and covers how to use Intercom to email out a short term special deal and manage the consequent incoming requests to generate $2,000 in 2 days. The case study is from the experience of the SAAS email startup Anymailfinder.
Intercom screen sharing. Yes, you can see the user’s screen from Intercom in one click. Get Upscope.
Not only can you see the user’s screen from Intercom in one click while chatting, you can also remotely take control and highlight where to go. You can click and scroll for them. You can take your toughest non-tech customer and without asking them to download anything, onboard and
In one click, without the user having to install anything, you’ll be able to see the users screen when chatting to them using Intercom, Zopim, LiveChatinc and olark. Live chat tools allow a user to type messages directly to company staff from their website. They’re growing, we use